{"id":23553,"date":"2020-05-14T16:00:30","date_gmt":"2020-05-14T14:00:30","guid":{"rendered":"https:\/\/global-exam.com\/blog\/?p=23553"},"modified":"2021-07-21T14:48:29","modified_gmt":"2021-07-21T12:48:29","slug":"the-politeness-formulas-in-english","status":"publish","type":"post","link":"https:\/\/global-exam.com\/blog\/en\/business-english-greetings-closing-formulas\/","title":{"rendered":"Business English: Formal Greetings In English And Politeness"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1400px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><p><span style=\"font-weight: 400;\"><strong>Being polite in a business environment<\/strong> is more than saying please and thank-you<\/span>. There are a lot phrases or words we add to our speaking and writing for politeness. If you are perceived as being impolite, other staff, people from other firms and clients will avoid you and business and opportunity will pass you by. Politeness is a soft skill that can be learned and it is essential for learning and perfecting your <a href=\"https:\/\/global-exam.com\/en\/business-english\">Business English<\/a>!<\/p>\n<p>This article will address all the important points regarding greetings and politeness formulas, so let&rsquo;s dive right in!<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1400px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div style=\"text-align:center;\"><style type=\"text\/css\">.fusion-button.button-1 .fusion-button-text, .fusion-button.button-1 i {color:#ffffff;}.fusion-button.button-1 .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-1:hover .fusion-button-text, .fusion-button.button-1:hover i,.fusion-button.button-1:focus .fusion-button-text, .fusion-button.button-1:focus i,.fusion-button.button-1:active .fusion-button-text, .fusion-button.button-1:active{color:#fe6c35;}.fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:active .fusion-button-icon-divider{border-color:#fe6c35;}.fusion-button.button-1:hover, .fusion-button.button-1:focus, .fusion-button.button-1:active{border-color:#fe6c35;}.fusion-button.button-1 {border-color:#ffffff;border-radius:25px;}.fusion-button.button-1{background: #ff9800;}.fusion-button.button-1:hover,.button-1:focus,.fusion-button.button-1:active{background: #ffaa2b;}.fusion-button.button-1 .fusion-button-text {text-transform:uppercase;}<\/style><a class=\"fusion-button button-flat button-large button-custom button-1 fusion-button-span-no fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/auth.global-exam.com\/register\"><span class=\"fusion-button-text\">Test my level for free<\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:100% !important;margin-top : 30px;margin-bottom : 60px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1400px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><h2>How are greetings and politeness expressed in English?<\/h2>\n<p>Entering the business world can be a stressful time in any context, but when we\u2019re doing it in our second language, it\u2019s even more complicated. As you probably already know,<strong> English is the first language in business and success<\/strong> in an industry can depend on your ability not only to <strong>communicate<\/strong>, but to speak in a nuanced and <strong>polite<\/strong> way.<\/p>\n<p>Wherever your English level is right now, you can easily elevate your presentation by studying greetings in English and politeness formula. What do we mean by that, you might ask?<\/p>\n<p><strong>Greetings in English can be varied depending on the context we\u2019re in<\/strong>. Any of the following situations could call for a different type of greeting:<\/p>\n<ul>\n<li aria-level=\"1\">Entering the office and seeing your colleagues<\/li>\n<li aria-level=\"1\">Meeting a friend of a friend for a business lunch<\/li>\n<li aria-level=\"1\">Attending a conference<\/li>\n<li aria-level=\"1\">Turning up to a job interview<\/li>\n<li aria-level=\"1\">Answering the phone in your office<\/li>\n<li aria-level=\"1\">Writing a letter of complaint<\/li>\n<li aria-level=\"1\">Sending a quick email to a colleague<\/li>\n<\/ul>\n<p>Greetings and politeness is not an easy thing to do.<\/p>\n<p>You might think that \u201chello\u201d is all you need to know, but it\u2019s more complicated than that! When we\u2019re considering politeness formula in English, <strong>we have to take into account<\/strong> the formality of the exchange, whether or not you know the person you\u2019re speaking to, and your method of communication.<\/p>\n<p>This might sound familiar to your own language, but one important thing to note about politeness formula is that it is<strong> ill-advised to translate directly from one language to another<\/strong>. If you\u2019re used to greeting a client with Monsieur in French, for example, the same logic doesn\u2019t apply in English: we can\u2019t simply say Mr as a formal greeting in English.<\/p>\n<p>Let\u2019s take a closer look at some examples.<\/p>\n<p><img class=\"size-full wp-image-48013 aligncenter\" src=\"https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/05\/pexels-pixabay-327540-1.jpg\" alt=\"man-greeting-with-his-hand\" width=\"300\" height=\"200\" srcset=\"https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/05\/pexels-pixabay-327540-1-200x133.jpg 200w, https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/05\/pexels-pixabay-327540-1.jpg 300w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h2>All about politeness formula in English<\/h2>\n<p>Studying politeness formula in English can be a little more arduous than in certain other languages, simply because <strong>English-speaking cultures (especially the British) value displays of politeness<\/strong>. The way you express politeness can change subtly from written to spoken communication, or from informal to formal settings.<\/p>\n<p>We\u2019re going to take a look at some example <strong>politeness formulas depending on the context<\/strong>.<\/p>\n<h3>Oral greetings in English<\/h3>\n<p>Spoken greetings in English are probably the easiest to master, as you\u2019ll already know a good selection of options without realizing it.<\/p>\n<p>Let\u2019s begin by taking a look at some <strong>oral greetings<\/strong> in English for informal settings. This could be speaking to a friend, meeting up with a family member, or saying hello to a close colleague, for example. In any of those situations, depending on your relationship with the person in question, it could be perfectly acceptable to use one of the following greetings in English:<\/p>\n<ul>\n<li>\u201cHi!<\/li>\n<li>\u201cHey!\u201d<\/li>\n<li>\u201cMorning!\u201d<\/li>\n<li>\u201cHow are things?\u201d or \u201cHow\u2019s things?\u201d<\/li>\n<li>\u201cWhat\u2019s new?\u201d or \u201cWhat\u2019s up?\u201d<\/li>\n<li>\u201cGood to see you.\u201d<\/li>\n<\/ul>\n<p>Let\u2019s turn our attention to more formal greetings in English in oral communication. A more formal situation, or indeed a non-informal situation, might include <strong>greeting work colleagues at the office, <a href=\"https:\/\/global-exam.com\/blog\/en\/business-english-congratulating-teams\/\">congratulating your team<\/a>,\u00a0 attending a professional development seminar, or <a href=\"https:\/\/global-exam.com\/blog\/en\/business-english-tips-for-an-interview\/\">attending a job interview<\/a>.<\/strong> In these types of situations, you might opt for one of the following formal greetings in English:<\/p>\n<ul>\n<li>\u201cHello!\u201d<\/li>\n<li>\u201cGood morning\u201d, \u201cGood afternoon,\u201d \u201cGood evening\u201d<\/li>\n<li>\u201cIt\u2019s nice to meet you.\u201d<\/li>\n<li>\u201cIt\u2019s a pleasure to meet you.\u201d<\/li>\n<\/ul>\n<h3>Written greetings in English<\/h3>\n<p>Things get a little more difficult when we consider politeness formula and greetings in English in the context of written communication. Not only is there the question of spelling, but <strong>written communications must respect certain standards<\/strong> and they also require some knowledge of layout.<\/p>\n<p>In the business world,<strong> you\u2019ll be faced with informal written greetings in English on a regular basis<\/strong>. Simply sending an email to your colleague will require a greeting. The follow expressions work well in informal settings:<\/p>\n<ul>\n<li aria-level=\"1\">\u201cHello there, \u2026\u201d<\/li>\n<li aria-level=\"1\">\u201cHi, \u2026\u201d<\/li>\n<li aria-level=\"1\">\u201cMorning, \u2026\u201d<\/li>\n<li aria-level=\"1\">\u201cHey guys, \u2026\u201d<\/li>\n<\/ul>\n<p>You may have noticed already that each of the following informal written greetings in English are followed by a comma. Normally, at the beginning of any written communication you would <strong>begin with a greeting, a comma, and a paragraph<\/strong>, before beginning the main body of your message.<\/p>\n<p>The above expressions all work well in their own right <strong>but adding the recipient\u2019s first name<\/strong> (or title and surname) is more respectful, if you know it.<\/p>\n<h3>Formal greetings in English in written communication<\/h3>\n<p>Now let\u2019s take a look at formal greetings in English in written communication. You might need one of the following examples of politeness formula <strong>when sending a job application, communicating with your boss, or <a href=\"https:\/\/global-exam.com\/blog\/en\/business-english-confronting-a-dissatisfied-customer-in-english\/\">writing to a client<\/a><\/strong>, even if he might be dissatisfied:<\/p>\n<ul>\n<li>\u201cTo Whom It May Concern, \u2026\u201d (when you are writing to an institution or company rather than a named individual)<\/li>\n<li>\u201cDear Sir\/Madam, \u2026\u201d (when you are writing to an individual whose name you do not know)<\/li>\n<li>\u201cDear Mr\/Mrs\/Ms Parker, \u2026\u201d (when you are writing to a specific individual)<\/li>\n<li>\u201cDear Professor Parker, \u2026\u201d (when you are writing to a specific university professor)<\/li>\n<\/ul>\n<p>A few notes on the use of titles in English politeness formula. As you\u2019ll see above, when writing to a named individual, you have a choice between \u201cMr\u201d for men, and \u201cMrs\u201d or \u201cMs\u201d for women. <strong>The latter form is the more modern choice<\/strong>, whereas the more traditional \u201cMrs\u201d is used for married women. If you\u2019re unsure, always opt for \u201cMs\u201d, and certainly<strong> never use the archaic \u201cMiss\u201d<\/strong> when speaking to any adult woman. If you\u2019re unsure of the person\u2019s gender, it is safer to simply<strong> use the person\u2019s first and\/or surname to avoid confusion.<\/strong><\/p>\n<h3>Greetings in English on the phone<\/h3>\n<p>Depending on your role, you might find that you often have to <strong>answer the phone or speak to colleagues and clients on the phone<\/strong> throughout your day. If that\u2019s the case, it\u2019s a good idea to pin down some essential greetings in English.<\/p>\n<p>First things first: if you\u2019re answering the phone in any of the formal or informal contexts we\u2019ve outlined above, <strong>the previously seen greetings in English will do<\/strong>. However, the difference with phone communication is that you cannot see your interlocutor and they cannot see you, so <strong>it\u2019s a good idea to announce yoursel<\/strong>f. For example:<\/p>\n<ul>\n<li aria-level=\"1\">\u201cHi Charlie, it\u2019s Anita from Sales.\u201d (informal)<\/li>\n<li aria-level=\"1\">\u201cGood morning Mr Cameron, it\u2019s Anita calling from the Sales Department.\u201d (formal)<\/li>\n<\/ul>\n<h3>Politeness formula for a formal phone call exchange<\/h3>\n<p>In situations where you\u2019re ringing an unknown recipient, or taking a call from an unknown caller, there are other politeness formulas to take into account. Let\u2019s look at <strong>an example dialogue between a client and a Customer Services team member<\/strong>.<\/p>\n<p>Customer Services: \u201cGood morning, you\u2019re through to Lucy from Mega Corp, how may I help you?\u201d<\/p>\n<p>Client: \u201cGood morning, my name is Mr Abraham and I\u2019m calling to speak to your Sales Department.\u201d<\/p>\n<p>Customer Services: \u201cNot a problem, sir. Would you mind waiting a few moments while I connect you?\u201d<\/p>\n<p>Client: \u201cCertainly. I\u2019m also calling to clarify a telephone number I have for Mr Bowden, could you\u2026\u201d<\/p>\n<p>We can observe a few things about the above exchange that set it apart as a more formal telephone exchange:<\/p>\n<ul>\n<li aria-level=\"1\">Formal greetings in English<\/li>\n<li aria-level=\"1\">Use of titles, such as \u201cMr\u201d and \u201csir\u201d<\/li>\n<li aria-level=\"1\">The use of modal verbs, such as \u201cmay\u201d and \u201ccould\u201d<\/li>\n<li aria-level=\"1\">The use of infinitive expressions, such as \u201ccalling to clarify\u201d<\/li>\n<\/ul>\n<p><strong>Adjusting your greetings in English between contexts takes a little practice<\/strong>, but once you\u2019ve gone through the motions a few times, it\u2019s a piece of cake.<\/p>\n<p><img class=\"size-full wp-image-48014 aligncenter\" src=\"https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/05\/pexels-sora-shimazaki-5668842-1.jpg\" alt=\"two-persons-shaking-hands\" width=\"300\" height=\"200\" srcset=\"https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/05\/pexels-sora-shimazaki-5668842-1-200x133.jpg 200w, https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/05\/pexels-sora-shimazaki-5668842-1.jpg 300w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h2>Common expressions for formal greetings in English<\/h2>\n<p>Certain sectors of the business world are more formal than others. If you work in the banking or legal sectors, for example, there will be specific politeness formulas you are expected to abide by.<\/p>\n<p>Let\u2019s take another look at some example formal greetings in English that could be suited to these specific contexts.<\/p>\n<ul>\n<li aria-level=\"1\">\u201cGood morning\u201d, \u201cGood afternoon,\u201d \u201cGood evening\u201d<\/li>\n<\/ul>\n<p>This is <strong>a simple but effective greeting in English<\/strong>, easily modifiable to the time of day. To increase the formality of this greeting, we recommend adding your interlocutor\u2019s title and surname.<\/p>\n<ul>\n<li aria-level=\"1\">\u201cI\u2019m delighted to make your acquaintance.\u201d<\/li>\n<\/ul>\n<p>This one falls into the category of very formal greetings in English. As an elevated version of \u201cpleased to meet you\u201d, we would only expect to hear this politeness formula in certain settings.<\/p>\n<p>We\u2019ve spoken about greetings in English, but what about closing formulas? This is the opposite of a greeting, <strong>when we want to close the exchange and say goodbye<\/strong>. Here are some common closing formula expressions to add to your vocabulary:<\/p>\n<ul>\n<li aria-level=\"1\">\u201cGoodbye\u201d (when speaking)<\/li>\n<li aria-level=\"1\">\u201cKind regards, \u2026\u201d (when writing)<\/li>\n<li aria-level=\"1\">\u201cYours sincerely, \u2026\u201d (when writing to a recipient whose surname we don\u2019t know)<\/li>\n<li aria-level=\"1\">\u201cYours faithfully, \u2026\u201d (when writing to a recipient whose surname we do know)<\/li>\n<\/ul>\n<p>Bear in mind that this is just a short selection of closing formula in English \u2013 there are many more!<\/p>\n<h2>Why politeness formulas are essential<\/h2>\n<p>You might be thinking right about now that greetings in English and closing formula are a whole lot of hassle. That might be the case, but <strong>it\u2019s still essential to master politeness formula<\/strong>.<\/p>\n<p>Not only does using the correct greetings in English enhance your communication level, <strong>it\u2019s also a simple mark of respect<\/strong>. When you\u2019re interacting in the business world, a misstep at the earliest stage of saying hello can throw the whole exchange off. Imagine if you mistakenly greeted your company\u2019s CEO with a casual \u201cWhat\u2019s up?\u201d, or you might get laughed at by your colleagues if you enter the office saying, \u201cHow do you do?\u201d.<\/p>\n<p>Mastering politeness formula is about adapting your English communication to different circumstances and, above all, showing respect for your interlocutors. <strong>First impressions are very important<\/strong>, especially in the business world, and something as simple as the correct formal greetings in English could set you apart from an under-prepared colleague. This is also extremely important when it comes to situations such as <a href=\"https:\/\/global-exam.com\/blog\/en\/business-english-present-your-company-in-english\/\">presenting your company<\/a>, where you must excel at being polite and using the correct formulas.<\/p>\n<h2>How to learn commercial English with GlobalExam\u2019s Business English platform<\/h2>\n<p>GlobalExam is a sophisticated e-learning platform that is <strong>100% online!<\/strong> If you\u2019re thinking about taking your mission to learn English vocabulary into the digital sphere, this is the place for you!<\/p>\n<p>When you sign up to learn English using our Business English platform, you\u2019ll get access to <strong>a wide range of grammar and vocabulary exercises<\/strong> to learn English in the context of real-life business situations. As you progress through the situations, units, and modules, you can <strong>track your progress and see where you are in your mission to learn English<\/strong>. This is a huge advantage to digital learning: when we learn English online, we can keep a close eye on our strengths and weaknesses, tick off our goals, and <strong>stay motivated all the way through<\/strong>.<\/p>\n<p>You don\u2019t need to be comfortable in English to learn English online with us. Our platform is adapted to <strong>beginner, intermediate and expert-level<\/strong> English speakers, so you\u2019ll be able to find your niche.<br \/>\nYou will be able to easily apply all the skills you will acquire in various situations, such as <a href=\"https:\/\/global-exam.com\/blog\/en\/business-english-write-a-cover-letter\/\">writing a perfect cover letter<\/a> for instance.<\/p>\n<h3>Make progress in English through virtual lessons<\/h3>\n<p>Have you considered adding virtual lessons to your strategy to learn English online? GlobalExam can help you with that. Our new virtual learning option allows you to learn English in an interactive way either individually or in a group, under the guidance of qualified English teachers.<\/p>\n<p>If you\u2019re looking to<strong> deepen your knowledge on politeness formula and closing formula in English communication<\/strong>, a group lesson on one of the following topics could be for you:<\/p>\n<ul>\n<li aria-level=\"1\">Making a phone call<\/li>\n<li aria-level=\"1\">Planning meetings<\/li>\n<li aria-level=\"1\">Giving presentations<\/li>\n<li aria-level=\"1\">Participating in video and conference calls<\/li>\n<\/ul>\n<p>If it\u2019s an individual approach to learn English that suits you, then <strong>a private lesson on the topic of your choice<\/strong> is the way to go.<\/p>\n<p>Virtual lessons are a great way to <strong>consolidate your existing efforts to learn English online<\/strong> and to put your skills into practice with other learners. Why not try out your new knowledge on using greetings in English to say hello to your new virtual learning peers?<\/p>\n<p>See you online!<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-2{width:100% !important;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-3{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":24,"featured_media":23326,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5014],"tags":[5211],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Business English: Formal Greetings In English And Politeness - GlobalExam Blog<\/title>\n<meta name=\"description\" content=\"How much do you know about formal greetings in English? 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