{"id":27793,"date":"2020-08-17T18:13:26","date_gmt":"2020-08-17T16:13:26","guid":{"rendered":"https:\/\/global-exam.com\/blog\/?p=27793"},"modified":"2021-02-04T14:57:36","modified_gmt":"2021-02-04T13:57:36","slug":"come-rispondere-al-telefono-in-inglese","status":"publish","type":"post","link":"https:\/\/global-exam.com\/blog\/it\/business-english-come-rispondere-al-telefono-in-inglese\/","title":{"rendered":"Come rispondere al telefono in inglese? Quali espressioni usare?"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1400px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><p>Grazie allo sviluppo delle nuove tecnologie, e di internet in particolare, \u00e8 ormai facilissimo comunicare con il mondo intero. Ci\u00f2 vale anche, e soprattutto, per l\u2019ambito lavorativo.<\/p>\n<p>L\u2019inglese \u00e8 particolarmente usato nel business ed \u00e8 la lingua pi\u00f9 parlata al mondo. \u00c8 quindi fondamentale conoscere le frasi e le espressioni pi\u00f9 comuni dell\u2019inglese commerciale per poter comunicare in modo professionale anche con l\u2019estero.<\/p>\n<p>In questo articolo ci concentreremo sulle <strong>espressioni idiomatiche in inglese da conoscere assolutamente <\/strong>e su <strong>tre situazioni concrete della vita lavorativa<\/strong>: rispondere al telefono, organizzare un incontro e scrivere un report in inglese.<\/p>\n<p>Scoprite online il <a href=\"https:\/\/global-exam.com\/it\/business-english\">Business English<\/a> di GlobalExam per progredire in inglese professionale!<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1400px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div style=\"text-align:center;\"><style type=\"text\/css\">.fusion-button.button-1 .fusion-button-text, .fusion-button.button-1 i {color:#ffffff;}.fusion-button.button-1 .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-1:hover .fusion-button-text, .fusion-button.button-1:hover i,.fusion-button.button-1:focus .fusion-button-text, .fusion-button.button-1:focus i,.fusion-button.button-1:active .fusion-button-text, .fusion-button.button-1:active{color:#fe6c35;}.fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:active .fusion-button-icon-divider{border-color:#fe6c35;}.fusion-button.button-1:hover, .fusion-button.button-1:focus, .fusion-button.button-1:active{border-color:#fe6c35;border-width:3px;}.fusion-button.button-1 {border-color:#ffffff;border-width:3px;border-radius:25px;}.fusion-button.button-1{background: #fe6c35;}.fusion-button.button-1:hover,.button-1:focus,.fusion-button.button-1:active{background: #ffffff;}.fusion-button.button-1 .fusion-button-text {text-transform:uppercase;}<\/style><a class=\"fusion-button button-flat button-large button-custom button-1 fusion-button-span-no fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/globalexam.training\/it\/register\"><span class=\"fusion-button-text\">Mi alleno gratis<\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 30px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1400px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><h2>Come rispondere al telefono in inglese?<\/h2>\n<h3>Introducing yourself: presentarsi<\/h3>\n<ul>\n<li>Good morning\/afternoon\/evening X speaking: Buongiorno\/Buonasera, sono X.<\/li>\n<\/ul>\n<p>Gli anglofoni hanno 3 modi diversi di salutare in base al momento della giornata (good morning: mattino, good afternoon: pomeriggio, good evening: a partire dalle 18:00).<\/p>\n<ul>\n<li>How can I help you today? Come posso aiutarla? (da dire dopo essersi presentati).<\/li>\n<\/ul>\n<p><img class=\"size-medium wp-image-27797 aligncenter\" src=\"https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/08\/come-rispondere-al-telefono-in-inglese-300x246.jpg\" alt=\"Introducing yourself: presentarsi\" width=\"300\" height=\"246\" srcset=\"https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/08\/come-rispondere-al-telefono-in-inglese-200x164.jpg 200w, https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/08\/come-rispondere-al-telefono-in-inglese-300x246.jpg 300w, https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/08\/come-rispondere-al-telefono-in-inglese-400x328.jpg 400w, https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/08\/come-rispondere-al-telefono-in-inglese-600x491.jpg 600w, https:\/\/global-exam.com\/blog\/wp-content\/uploads\/2020\/08\/come-rispondere-al-telefono-in-inglese.jpg 640w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h3>Asking who is on the telephone: chiedere chi \u00e8 al telefono<\/h3>\n<ul>\n<li>Can I ask who is calling please? Con chi ho il piacere di parlare?<\/li>\n<\/ul>\n<p>Non esitare a chiedere al tuo interlocutore di pronunciare il suo nome lettera per lettera (to spell) se non riesci a capirlo.<\/p>\n<h3>Asking for someone: chiedere di parlare con qualcuno<\/h3>\n<ul>\n<li>Could I speak to\u2026? Potrei parlare con\u2026?<\/li>\n<\/ul>\n<h3>How to reply when someone is not available: come rispondere quando la persona desiderata non \u00e8 disponibile<\/h3>\n<ul>\n<li>I\u2019m afraid X is not available at the moment: mi dispiace informarla che X non \u00e8 al momento disponibile.<\/li>\n<li>The line is busy: la linea \u00e8 occupata.<\/li>\n<\/ul>\n<h3>Taking a message: farsi lasciare un messaggio<\/h3>\n<ul>\n<li>Can I take a message? Vuole lasciare un messaggio?<\/li>\n<\/ul>\n<p>Ancora una volta, per essere davvero sicuri di aver capito, non si deve esitare a ripetere ci\u00f2 che ha detto l\u2019interlocutore oppure a chiedergli di ripetere la frase (to repeat).<\/p>\n<h3>Making the person hold: mettere in attesa una chiamata<\/h3>\n<ul>\n<li>I\u2019ll put you through\/I will transfer your call to X: Le passo\/ Inoltro la sua chiamata a X.<\/li>\n<li>Can you hold the line? Can you hold on for a moment? Le dispiace attendere qualche istante?<\/li>\n<\/ul>\n<h2>Alcune espressioni in inglese per organizzare un incontro<\/h2>\n<ul>\n<li><strong>To make an appointment<\/strong>: fissare un appuntamento<\/li>\n<li><strong>To set up an interview<\/strong>: fissare un colloquio<\/li>\n<li><strong>To schedule a time to meet<\/strong>: fissare una data\/ora d\u2019incontro<\/li>\n<li><strong>To confirm<\/strong>: confermare<\/li>\n<li><strong>To cancel<\/strong>: annullare<\/li>\n<li><strong>That day suits me<\/strong>: sono disponibile in quella data<\/li>\n<li><strong>To postpone<\/strong>: rinviare<\/li>\n<li><strong>Please confirm if this date and time are suitable or convenient for you<\/strong>: si prega di confermare la propria disponibilit\u00e0 per la data e l\u2019orario prefissati.<\/li>\n<\/ul>\n<h2>Alcune espressioni per scrivere un report in inglese<\/h2>\n<ul>\n<li><strong>Meeting minutes<\/strong>: verbale della riunione<\/li>\n<li><strong>Present<\/strong>: partecipanti<\/li>\n<li><strong>To come to a decision<\/strong>: prendere una decisione<\/li>\n<li><strong>To make a motion<\/strong>: presentare una mozione<\/li>\n<li><strong>To make a proposal<\/strong>: presentare una proposta<\/li>\n<\/ul>\n<h2>Esercitarsi con GlobalExam<\/h2>\n<p>GlobalExam \u00e8 una <strong>piattaforma 100% online<\/strong> che ti permette di perfezionare le tue competenze linguistiche. Grazie al <strong>Business English<\/strong> (l\u2019ultima creazione di GlobalExam) potrai acquisire varie competenze indispensabili nel mondo del lavoro.<\/p>\n<p>La piattaforma Business English ti offre un <strong>percorso di studi che si adatta alle tue esigenze e al tuo livello di lingua<\/strong> (ti consigliamo di fare un test prima di iniziare il corso per poter studiare in condizioni ottimali e raggiungere i tuoi obiettivi). Business English ti propone <strong>tre percorsi didattici ideati per obiettivi diversi<\/strong>: il <strong>percorso competenze<\/strong> (rispondere al telefono e alle e-mail, partecipare a una riunione, eccetera), il <strong>percorso carriera<\/strong> (<a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-formazione-inglese-gestione-dimpresa\/\">management<\/a>, <a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-formazione-inglese-marketing-con-globalexam\/\">marketing<\/a>, <a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-la-conoscenza-dellinglese-nellambito-della-comunicazione\/\">comunicazione,<\/a> <a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-formazione-inglese-customer-success-management-csm\/\">Customer Success Management, <\/a><a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-formazione-inglese-acquisti\/\">acquisti<\/a>, <a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-formazione-inglese-risorse-umane\/\">risorse umane<\/a>, <a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-formazione-inglese-commerciale\/\">commerciale<\/a>) e il <strong>percorso settore<\/strong> (finanza, logistica, eccetera).<\/p>\n<p>Scopri tutti i nostri argomenti per migliorare il tuo inglese generale professionale:<\/p>\n<ul>\n<li>\n<p class=\"entry-title\" data-fontsize=\"45\" data-lineheight=\"56\"><a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-come-gestire-linterculturalita-in-inglese\/\">Come gestire l\u2019interculturalit\u00e0 in inglese?<\/a><\/p>\n<\/li>\n<li>\n<p class=\"entry-title\" data-fontsize=\"45\" data-lineheight=\"56\"><a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-selezione-in-inglese-come-condurre-un-colloquio\/\">Selezione in inglese: come condurre un colloquio?<\/a><\/p>\n<\/li>\n<li>\n<p class=\"entry-title\" data-fontsize=\"45\" data-lineheight=\"56\"><a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-come-gestire-un-progetto-in-inglese\/\">Come gestire un progetto in inglese?<\/a><\/p>\n<\/li>\n<li>\n<p class=\"entry-title\" data-fontsize=\"45\" data-lineheight=\"56\"><a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-perfezionare-linglese-per-i-viaggi-daffari\/\">Perfezionare l\u2019inglese per i viaggi d\u2019affari<\/a><\/p>\n<\/li>\n<li>\n<p class=\"entry-title\" data-fontsize=\"45\" data-lineheight=\"56\"><a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-come-scrivere-una-mail-professionale-in-inglese\/\">Come scrivere una mail professionale in inglese?<\/a><\/p>\n<\/li>\n<li>\n<p class=\"entry-title\" data-fontsize=\"45\" data-lineheight=\"56\"><a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-come-negoziare-in-inglese\/\">Come negoziare in inglese?<\/a><\/p>\n<\/li>\n<li>\n<p class=\"entry-title\" data-fontsize=\"45\" data-lineheight=\"56\"><a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-organizzare-e-presiedere-una-riunione-in-inglese\/\">Organizzare e presiedere una riunione in inglese<\/a><\/p>\n<\/li>\n<li>\n<p class=\"entry-title\" data-fontsize=\"45\" data-lineheight=\"56\"><a href=\"https:\/\/global-exam.com\/blog\/it\/business-english-accogliere-un-cliente-in-inglese\/\">Accogliere un cliente in inglese<\/a><\/p>\n<\/li>\n<\/ul>\n<p>Ma non \u00e8 tutto! Business English ti propone anche <strong>video di coaching e pi\u00f9 di 500 simulazioni di situazioni lavorative<\/strong> reali che ti consentono di mettere in pratica quanto appreso.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-2{width:100% !important;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-3{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":24,"featured_media":27798,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5093],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Come rispondere al telefono in inglese? Quali espressioni usare?<\/title>\n<meta name=\"description\" content=\"Scopri come rispondere al telefono in inglese. GlobalExam ti suggerisce il lessico e le espressioni pi\u00f9 comuni per conversare con un interlocutore anglofono!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/global-exam.com\/blog\/it\/business-english-come-rispondere-al-telefono-in-inglese\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Come rispondere al telefono in inglese? Quali espressioni usare?\" \/>\n<meta property=\"og:description\" content=\"Scopri come rispondere al telefono in inglese. 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