Get to grips with Telephone in English!

Become fully proficient in English for your day-to-day professional tasks.

Why master the Telephone course in English?

Want to improve your telephone skills in English? The Telephone course teaches the rules of telephone etiquette when on a call, so you'll use the correct language and create a professional atmosphere. You'll soon be making phone appointments in English with ease, and feel able to handle any delicate situation over the telephone by remaining calm and polite and exploring effective solutions in English.

Key information

Telephone Course

Total duration: 7h

20 real-life situations to give you hands-on training

250 corrected exercises to help you progress step by step

Certification at the end of the course to validate your level

Available levels: Beginner, Intermediate and Advanced

Ready to become a pro at English?

I want to improve my professional English

Secured payment with SSL secure protocol

Customer Service team available Monday to Friday, between 09:00 and 18:00

*Subscription auto-renewal cancel at any time

5 good reasons to learn with GlobalExam

Personalised course

A course adapted to your needs and professional situation

100% online learning

Intuitive digital platform so that you can learn where and when you want

Immersive activities

Engaging activities to project you into your daily professional life

News articles

New York Times articles on the Kiosk to read in English

Online classes

Individual and group online classes with certified teachers

Feature available with Premium and Premium Plus subscriptions

Ready to become a pro at English?

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Telephone course: what you need to know

Learning how to answer the phone in English isn’t as complicated as it may seem. It comes down to a few key things: a good foundation in grammar; varied vocabulary; and confidence. Here are our top tips for making phone calls a breeze:

  • Don’t be afraid of making mistakes: do your best!
  • Learn from your mistakes
  • Learn English vocabulary and commit key expressions to memory
  • Refresh your English grammar
  • Practice with role plays

Find out more and learn top 10 tips to stay motivated when learning English online.

On GlobalExam, we’re offering the opportunity to practice your Business skills with native TESOL-qualified English teachers through virtual lessons. If answering the phone is your goal, you’re in luck, because we host a one-hour group lesson with a maximum of six learners every week. Join us for:

  • Making a phone call - every wednesday 6pm (Paris time)

In this lesson, our trained teacher will guide you through the essentials of making and answering phone calls with the opportunity to practice through role plays and oral exercises.

All this is interesting, but how can you find out more?

We at GlobalExam do not just help you prepare for language exams. Our brand-new Business programme can help you be more proficient in English in a work environment., GlobalExam Business enables you to learn professional English onlinewith your needs in mind.

The online learning platform contains 500 situations taken from real professional life. Each situation lasts just 15 minutes meaning you can study and progress wherever, and whenever, you like.

Of course, the content can be personalised making the content relevant to you and to your needs. You will learn about different:

The GlobalExam Business programme also includes coaching sessions, by video, with our teachers as well as detailed correction and explanations for each question.

What about the level?! A level free english test before the start of your course will enable you to follow a learning path that is at your level and appropriate for you (beginner, intermediate or expert).

GlobalExam Business is adapted and relevant to you, your needs, and your goals. Learn English online with Business and boost your career!